Term & Condition

Terms and Conditions

Effective Date: 27 June 2025

Welcome to Portal Kahwin Marketplace. By accessing and using our website (https://www.portalkahwin.com/en-my/), you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any orders.

Introduction

Portal Kahwin Marketplace is an online platform offering fashion items for men and women, home essentials, and digital wedding card products.

Orders and Payment

All orders are subject to availability and confirmation of payment.
Prices are stated in Malaysian Ringgit (MYR) and may include applicable taxes.
Accepted payment methods are provided at checkout.
Orders will only be processed after full payment is received.

Shipping and Delivery

We ship within Malaysia using reliable courier services.
Estimated delivery timeframe is 1 to 7 working days, depending on product type and delivery location.
We are not responsible for delays caused by courier services, weather, or unforeseen issues.

No Refunds or Exchanges

All sales are final. We do not accept any refunds or exchanges for any reason once an order has been placed and paid.

This policy applies to:

Physical products (e.g., fashion and home items)
Digital products (e.g., digital wedding cards)

Please ensure that all order details, including product selection, sizes, colors, and digital customization, are correct before completing the purchase.

Product Accuracy

We strive to ensure all product descriptions, images, and details are accurate. However, slight variations in color, size, or appearance may occur due to screen differences or manufacturing processes.

Intellectual Property

All content on the Portal Kahwin Marketplace-including logos, product designs, images, and text-is the property of Portal Kahwin or its licensors. Unauthorized use or reproduction is strictly prohibited.

User Account and Security

Users are responsible for maintaining the confidentiality of their login credentials.
Portal Kahwin reserves the right to suspend or terminate accounts engaged in misuse or fraudulent activity.

Governing Law

These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising from the use of this site shall be resolved under the jurisdiction of Malaysian courts.

Contact Information

For questions regarding these Terms, please contact us:

Portal Kahwin Marketplace

Email: contact@portalkahwin.com

Website: https://www.portalkahwin.com/en-my/